Forgot Your Password

From the Sign-in page, you can access the Forgot Password? link as needed.

Once the Forgot Password? link is selected, you will be prompted to enter your username.

Then, you will be prompted to enter the answer to your Security Question.

Please contact your district’s Technical Administrator if you do not know the answer to your security question.

Next, you will be asked to create a new password. Type your new password into the boxes and select the Change Password button.

The following message appears if the passwords written in the text boxes do not match: Passwords must match. Please try again.

Voila! Your password has been changed. Now you can login to Benchmark Universe!

Districts using Single Sign On (SSO) cannot manually change their password within the BU platform, as their passwords are set by their SSO method. Users within those districts will not see the Forgot Password? link on the Sign-in page.

 

 

 

Last Updated: July 03, 2025